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Unambiguous communication: the key to understanding
Various factors can influence the communication process. In many previous posts (e.g. here, here, here), I have written about understanding, but a key part for effectively achieving understanding is...
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Be a more creative problem-solver: Unlearn what you know
Overview of how the brain works, and factors that influence the creative process. Creativity and innovation have become common place. But, paradoxically, there seems to be great confusion around both...
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Visual reasoning through information design
Visual Induction Problem: On the left are three problem figures that are a related series. On the right are three answer figures, one of which is the fourth of this series. Can you induce the remaining...
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How can information design support sensemaking cognitive activities
Key sensemaking activities that can be supported by information design skills. Sometimes, making sense of data* can be challenging. Data is often perceived this way when a data set is too big or too...
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Six approaches to visualising complexity
Approaches to visualising information introduced by Robin (1993) As information designers, we often create visual representations of meaning to make hard-to-understand information (e.g. scientific...
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A (more) complete picture of Design
Tomorrow’s picture of design education: Balance between the thinking and the doing of design In the last 15 years, design education has dramatically changed. Generally speaking, at the beginning of...
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The Goldilocks Understanding
Three stages of understanding involved in sensemaking based on Weick (1993) Last week, I came across a chapter written by Karl Weick in 1993 about sensemaking and found a few concepts quite useful to...
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Everything info designers need to know about field research, but never ask!
Since I started my journey as a design researcher, I realized that there was a big gap in the literature about using research–particularly qualitative research (i.e. not marketing research!)–in design...
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The book is here!
Almost two years ago, I was in my train ride to work and started writing a book proposal based on an idea that had been in my mind for a long time. Today the book arrived! Making Sense of Field...
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Implications of dual coding for information design
If the association between the word and the visual is not direct, it will be harder for the audience to gain full meaning, resulting in a much harder processes than interacting with only one code...
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